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FAQ

Will duct upgrades improve my air quality?

Yes. Clean, sealed ducts reduce dust, allergens, and mold risk.

Do you replace old ductwork during installation?

If needed, yes. We inspect and recommend upgrades based on condition and compatibility.

What types of HVAC systems do you install?

We install central AC, furnaces, heat pumps, and ductless mini-splits tailored to your home’s needs.

Will my new system be compatible with my existing ducts?

We inspect your ductwork and make adjustments or upgrades as needed to ensure compatibility and efficiency.

Do you service all HVAC brands during maintenance?

Yes. Our technicians are trained to maintain all major brands and models.

Can maintenance prevent system breakdowns?

Yes. Catching issues early helps avoid costly repairs and emergency service calls.

Can I install a smart thermostat with my heating system?

Yes. We install and configure smart thermostats for better control and energy savings.

What’s a dual-fuel heating system?

It combines a heat pump and furnace to maximize efficiency and comfort in varying temperatures.

What are signs my heat pump needs repair?

Poor airflow, strange noises, or rising energy bills can indicate a problem. We offer fast diagnostics and repairs.

How often should I service my heat pump?

Twice a year—once before heating season and once before cooling season. Regular maintenance keeps it efficient and reliable.

Are high-efficiency furnaces worth the investment?

Yes. They use less fuel, reduce energy bills, and may qualify for rebates. We install Energy Star-rated models.

What’s the average lifespan of a furnace?

Furnaces typically last 15–20 years. If yours is older or frequently breaking down, it may be time to upgrade.

Do I need to replace my ductwork when installing a new furnace?

Not always. We inspect your existing ducts and recommend updates only if needed for performance or efficiency.

Do boilers require annual maintenance?

Yes. Annual inspections help prevent breakdowns, improve efficiency, and extend the life of your system.

How long does a boiler last?

Boilers can last 20–30 years with proper maintenance. Older units may be less efficient and more prone to leaks.

What’s the difference between a boiler and a furnace?

Boilers heat water to provide radiant heat, while furnaces blow warm air through ducts. Boilers are quieter and offer even heating.

Can I use my AC during a power outage?

Not unless it’s connected to a backup generator. We can advise on surge protection and generator compatibility.

Can I control my AC system remotely?

Yes. Smart thermostats and mini-splits with Wi-Fi let you adjust settings from your phone.

Why does my AC smell musty when it turns on?

Mold or mildew in the coils or drain pan is likely. Coil cleaning and UV lights can eliminate odors.

What causes an AC to blow warm air?

Common issues include low refrigerant, dirty coils, or compressor failure. We’ll diagnose and fix it fast.

Can I install a mini-split in a historic or older home?

Yes. Mini-splits are ideal for older homes where ductwork isn’t practical.

Do mini-splits work for heating too?

Absolutely. Most mini-splits are heat pumps, offering both heating and cooling.

Can I install a mini-split system in a multi-story home?

Yes. Multi-zone systems allow independent temperature control on each floor.

What’s the difference between central AC and ductless mini-splits?

Central AC uses ducts to cool the whole home, while mini-splits cool individual rooms without ductwork and offer zoned control.

What’s the lifespan of a typical central AC unit?

Most systems last 12–15 years with regular maintenance. If yours is aging and inefficient, it may be time to upgrade.

How do I improve indoor air quality with my cooling system?

We offer add-ons like UV lights, advanced filters, and duct cleaning to reduce allergens, mold, and bacteria. These upgrades work with your AC system to keep your air clean and healthy.

How often should I service my AC system?

We recommend annual maintenance before the cooling season begins. Regular tune-ups improve efficiency, extend system life, and prevent costly breakdowns.

Do you accept checks for payment?

We do accept checks!

Are mini-splits energy efficient?

Yes! Mini-split systems are known for their high energy efficiency, especially when compared to older central AC units. You can cool only the rooms you need, which helps lower energy bills and reduce waste.

My energy bills are skyrocketing—what’s going on?

A sudden increase in energy costs could mean your HVAC system is struggling to work efficiently. Dirty coils, clogged filters, or outdated equipment could be to blame. A quick inspection can help pinpoint the issue!